Authorized Vendor Profile – Vox Telehealth

Published in November 2017

Company Name: VOX Telehealth

Company Website: www.voxtelehealth.com

AJRR Vendor Since: May 2017

General Description: In 2012, VOX Telehealth, LLC, was founded with the mission to improve patient outcomes by redefining the patient experience and recovery model. As one of the first developers of procedure-specific, full episode-of-care patient management solutions, VOX has built a robust and actionable platform that engages patients to become empowered and accountable in their care.

Features Offered: Built on a platform that is easily customized and leveraged for care plans across the diagnostic spectrum, VOX’s solutions provide actionable and efficient information. VOX provides a robust library of all the procedure-specific content and videos needed to fully empower patients, but is also able to easily customize or incorporate proprietary content that specifically meets a hospital’s goals and protocols.

Integration with AJRR: VOX is an AJRR Authorized Vendor able to send data to the Registry on behalf of their clients. The patient-reported outcome surveys (HOOS, JR., KOOS, JR., VR-12, PROMIS-10 Global, etc.) are embedded in the program and delivered to the patient at the intervals assigned by your facility. Because the survey is embedded in the patient’s specific care plan, their unique patient ID is tied to the response. Additionally, the date of completion is tracked so that an appropriate pre-op or post-discharge window can be targeted to ensure only clinically valid data is used in further secondary analytics.
 
Fun Fact: 91 percent of patients who use VOX indicate they would recommend it to a friend or family member.

A full list of AJRR's technology partners can be found here.

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