Business Development Representative

The Business Development Representative will oversee the recruitment of hospitals, private practice groups, and/or ambulatory surgery centers (ASC) for AJRR participation. As such, s/he will be the primary contact for AJRR communication with hospital/ASC staff for their designated territorial area or vertical market. This position requires a high degree of flexibility, the ability to multi-task and prioritize, maturity, attention-to-detail, accuracy, and the ability to work closely with AJRR Staff, Board members, and other AJRR stakeholders.

  Duties and Responsibilities:

Recruitment of new participation sites (hospitals, ASCs, and practice groups)

  • Develops and maintains relationships with a network of participating data collection sites
  • Assists with recruitment tracking process, communication, and reporting. Able to utilize Excel and Salesforce software to track progress of recruitment effort
  • Works as part of a recruitment team to achieve overall sales goals of organization; focusing on a particular territory or special projects as assigned
  • Generates, cultivates, and maintains leads and converts interested sites into participation in the AJRR Registry
  • Walks users through the AJRR pre-contracting stage, which includes having introductory participation calls, conducting webinars, and managing the contract negotiations
  • Review and negotiate upon proposed legal changes and communicate with paralegal and/or external legal counsel when necessary
  • Attend professional tradeshows/annual meetings as assigned to work booth, meet with members, and recruit users

    Special projects

  • Create special reports for participating institutions through Salesforce system

  • Assists in the development of monthly reporting of key metrics and performance indicators

  • Maintains a high level of skill with all standard MS Office software and Salesforce Customer Relationship Management (CRM) software. Helps to set the standards of CRM system and add additional functionality to the process including e-mail drip campaigns and inbound marketing programs

  • Support efforts to educate various stakeholders, including surgeons, patients, orthopaedic industry, hospitals, payers, and government agencies about the AJRR

  • Assist the AJRR leadership with the maintenance of all required project and regulatory documentation and communication

  • Assist with process management of the entire recruiting process, ensuring contacts and contracts are maintained and entered into systems accurately

  • Become knowledgeable in initiatives that bring our program to institutions (i.e. Meaningful Use, PQRS, CJR, MOC, etc.)

  • Performs contract validating to ensure that all participating organizations are in compliance with regulatory rules

  • Performs all other job related duties as required or assigned

    QUALIFICATIONS:

    Required Education: Undergraduate degree in business, communications, public policy/administration, and/or another related area. 

    Work experience: 

  • 1-3 years of experience in a business environment focusing on sales and customer service

  • Proven experience managing complex projects from conception to conclusion including defining project objectives and deliverables

  • Proven strength in managing diverse relationships among colleagues, project partners, and stakeholders

  • Experience with proven communications and human relations skills and progressive levels of responsibility

  • Understanding of basic contract law

  • Outstanding oral and written communication, including strong presentation skills

  • Excellent human relations and analytical skills

  • Knowledge of HIPAA, PHI, IRB, and other relevant regulatory issues preferred

                                       

    Desired:

  • Familiarity with evidence-based medicine, health outcomes, health care quality standards, and performance improvement

  • Background in working with individuals/groups that require significant support through decision-making process

  • Experience with cultivating new relationships that produced signed business associate agreements

    37.5 work week. Minimal travel required. Send resume to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Recruitment of new participation sites (hospitals, ASCs, and practice groups)

  • Develops and maintains relationships with a network of participating data collection sites

  • Assists with recruitment tracking process, communication, and reporting. Able to utilize Excel and Salesforce software to track progress of recruitment effort

  • Works as part of a recruitment team to achieve overall sales goals of organization; focusing on a particular territory or special projects as assigned

  • Generates, cultivates, and maintains leads and converts interested sites into participation in the AJRR Registry

  • Walks users through the AJRR pre-contracting stage, which includes having introductory participation calls, conducting webinars, and managing the contract negotiations

  • Review and negotiate upon proposed legal changes and communicate with paralegal and/or external legal counsel when necessary

  • Attend professional tradeshows/annual meetings as assigned to work booth, meet with members, and recruit users

    Special projects

  • Create special reports for participating institutions through Salesforce system

  • Assists in the development of monthly reporting of key metrics and performance indicators

  • Maintains a high level of skill with all standard MS Office software and Salesforce Customer Relationship Management (CRM) software. Helps to set the standards of CRM system and add additional functionality to the process including e-mail drip campaigns and inbound marketing programs

  • Support efforts to educate various stakeholders, including surgeons, patients, orthopaedic industry, hospitals, payers, and government agencies about the AJRR

  • Assist the AJRR leadership with the maintenance of all required project and regulatory documentation and communication

  • Assist with process management of the entire recruiting process, ensuring contacts and contracts are maintained and entered into systems accurately

  • Become knowledgeable in initiatives that bring our program to institutions (i.e. Meaningful Use, PQRS, CJR, MOC, etc.)

  • Performs contract validating to ensure that all participating organizations are in compliance with regulatory rules

  • Performs all other job related duties as required or assigned

    QUALIFICATIONS:

    Required Education: Undergraduate degree in business, communications, public policy/administration, and/or another related area. 

    Work experience: 

  • 1-3 years of experience in a business environment focusing on customer service 

  • Proven experience managing complex projects from conception to conclusion including defining project objectives and deliverables

  • Proven strength in managing diverse relationships among colleagues, project partners, and stakeholders

  • Experience with proven communications and human relations skills and progressive levels of responsibility

  • Understanding of basic contract law

  • Outstanding oral and written communication, including strong presentation skills

  • Excellent human relations and analytical skills

  • Knowledge of HIPAA, PHI, IRB, and other relevant regulatory issues preferred

                                       

    Desired:          

  • Familiarity with evidence-based medicine, health outcomes, health care quality standards, and performance improvement

  • Background in working with individuals/groups that require significant support through decision-making process

  • Experience with cultivating new relationships that produced signed business associate agreements

    37.5 work week. Minimal travel required.

The Register

April 2017

Apr 17 Register

Read Online

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The Register

April 2017

Apr 17 Register

Read Online