We are a group of dedicated professionals who have a passion for improving the lives of Americans through our work of the AJRR mission. We offer excellent benefits including medical, dental and life insurance, a 401k plan, Paid Time Off, holidays, and much more.

If you have a passion for the health care field and are interested in a career at a growing organization, please This email address is being protected from spambots. You need JavaScript enabled to view it..

Job postings are intended to convey the basic elements of the position. Position duties are not limited to what is contained in the postings, and employees in the position may be asked to perform various functions not listed. Descriptions are solely for the purpose of summarizing basic duties and are not intended to be a contract or guarantee of employment or of any specific terms or conditions of employment. Descriptions may be amended or eliminated from time to time as necessary for operational or business reasons.

Customer Support Analyst I

This position is responsible for the ongoing relationship management and service delivery in support of AJRR's participants. This includes leading the onboarding process for organizations to submit data to the Registry and providing the ongoing support required to ensure the consistent and accurate submission of data. Responsiblities also include first level support for the software applications used by participants to submit, review, and/or collect data, the ongoing monitoring of data quality for assigned organizations, and the associated data entry tasks to support and maintain organizational data.

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Manager, Business Development

This newly created position is to lead the sales function and team of this fast-growing hip and knee replacement Clinical Registry. The primary role of the Business Development Manager is to prospect for new business opportunities (hospitals, ambulatory surgical centers, and group practices) by networking, cold calling, advertising, or other means of generating interest from potential clients. He/she will also be responsible for planning persuasive approaches and pitches that will convince potential facilities to do business with the American Joint Replacement Registry (AJRR). Understanding how Registry participation can impact quality initiatives for hospitals, surgery centers, and surgeons and being knowledgeable in healthcare technology space is the key to being successful in this role

This person must develop a rapport with new clients, set targets for sales, and provide support that will continually improve the relationship. This person will work with mid and senior level management, marketing, and technical staff to achieve goals.

He/she will manage the activities and evaluation of two Business Development Associates who are also responsible for developing business for the AJRR. Strategic planning is a key part of this role to develop the pipeline of new business coming into the company. This requires a thorough knowledge of the market and the solutions/services the company can provide, and to be able to position AJRR’s benefits and value against the company’s competitors. Being able to deliver a persuasive presentation and demonstration of the dashboards to surgeons and technical people within hospitals is essential to the success of this role. Salesforce is utilized as the customer relationship management (CRM) software.

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